Refund Policy

Due to the nature of downloadable items (e.g., eBooks), we do not offer refunds once the download link has been accessed.

Refunds or exchanges are available within 7 days of delivery if the item is damaged or incorrect. Please email us with a photo of the issue.

To request a refund, contact us at [info@terilovespoetry.com] with your order number. Approved refunds will be processed within 5–7 business days.

• Personalized or signed copies
• Sale or promotional items
• Opened or used products